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Responsible business
+44 (0)1653 617001
Responsible business
+44 (0)1653 617001
 

Leading the way

Sustainability may be part of the Inntravel DNA, but that doesn't mean we can sit back and reflect on a job well done. As a responsible travel business we want to lead the way in sustainability – continually pushing ahead to meet today's challenges and act as a force for good for our destinations and their communities.

Our approach is holistic: from implementing our comprehensive carbon reduction roadmap to redressing and restoring biodiversity alongside our rewilding partners. We’ve aligned board and senior manager bonuses to our 'triple bottom line' of Profit, People, and Planet, to ensure all three are prioritised in our business decisions. Education and training across our team are vital – we aim to engage each individual and give them a role in reaching our collective goal – and of course we're always looking for new ways to support our own local economy, people, and environment. You can find more detail on our strategy below.
 

Our sustainability journey

As a signatory and launch partner of the Glasgow Declaration on Climate Action in Tourism, we are committed to cutting tourism emissions in half by 2030 and reaching Net Zero emissions as soon as possible before 2050.
 

Our sustainability papers

Open, honest communication is a key part of driving a sustainable future for Inntravel. By outlining our current position, sharing our targets, and updating on our progress we aim to bring everyone with us on this most important of journeys. Full copies of all our reports are available to read below.
 


  • We are delighted to share our first Planet & People Report. This reviews our progress throughout 2023, and outlines our key People and Planet goals for 2024.

    Planet & People Report 2024


  • This paper maps out our approach to tackling our impact on the climate crisis.

    Climate Paper 2023


  • Discover our key targets against biodiversity – and how we're reaching them.

    Biodiversity Paper 2023
 

Inntravel policies

We're committed to creating a future that benefits all, as detailed in our animal protection and indigenous people policies.

  • Created to clearly express how we connect with our audiences. Its a simple set of guidelines to help us stay true to our values while communicating effectivly with our partners and customers.

    Ethical Marketing Policy


  • Animal interactions sit at the heart of some of our holidays, so it is our responsibility to have a animal protection policy that's robust, clear, and well-communicated – to ensure all experiences are ethical, responsible, and involve zero exploitation of animals or local communities.

    Animal Protection Policy


  • At Inntravel, we want to ensure the communities we visit benefit as much from our holidays as our customers – particularly when those communities involve indigenous populations. We have developed this policy as we recognise the future of indigenous communities is at risk.

    Indigenous People Policy
 

Partners & charities

We can do so much more to protect and restore our planet when we work together. That's why at Inntravel we're delighted to support a number of pioneering partners and charities, including Rewilding Britain and the carbon-removal experts, Klimate.

Our partners & charities >
 

Office policies

We couldn’t ask anyone else to act responsibly if we weren’t doing so ourselves...

  • • Our offices, sympathetically converted from a disused farm building specifically for Inntravel, are well insulated and use energy-efficient lighting.

    •  We closely monitor heating and electricity usage in the office, as well as other resource use such as paper, and we also encourage our staff to car-share, as our office is not served by public transport; around a third of our staff share transport on a regular basis.

    • We use paper from sustainably managed forests, and the packaging in which we mail our brochures from the office is made from cardboard and is fully recyclable. Brochures sent from the mailing house are wrapped in recyclable paper.

    • Our recyclable waste – paper, cardboard, plastics, batteries, cans and printer cartridges – is either sent directly for recycling, or distributed to local organisations and charities who benefit from recycling schemes. No waste from the office goes to landfill.

    • We provide nesting opportunities for a range of wildlife, with owl, swallow and bat boxes built into the exterior of our office building.
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