Join the Inntravel team

Our teams

• Customer services

  One of the best things about working in Customer Services is getting to know some of our very diverse, and often very interesting, customers. Not to be outdone, between them the team has clocked up several years living in Spain and California; learned the art of mixology (but not the throwing-the-shaker part!); achieved a gold Duke of Edinburgh award; worked at a pre-school; managed a hotel; and trained as a volunteer magistrate who attends once-monthly court hearings. To relax, they run, walk, garden, watch motorsport, read, swim, ski, go to music festivals, and play tennis, squash, croquet and badminton.
• Finance

  When they’re not paying invoices, reconciling accounts, processing expense claims, producing month-end reports, or raising money for charity by taking part in 5K runs or abseiling down the Royal Armouries building in Leeds, our cat-loving Accounts Team likes to do pub quizzes, play football, boxercise, relax with needlecrafts, read, and watch films – preferably Bill Murray classics or Star Wars. May the force be with them!
• Holiday development managers

  Our Holiday Development Managers design, improve and generally ensure the smooth running of our holidays, building good relationships with the hoteliers and other suppliers with whom we work. Two had previous travel-industry experience before joining Inntravel, but some of the others came from a teaching background (one taught English in Madrid, where she acquired a Spanish husband). Besides speaking French, Spanish, Italian, Portuguese and German, their somewhat diverse skills include playing the flute and delivering calves. At weekends you’ll find them on a badminton court, growing vegetables on their allotment, in the kitchen cooking and baking, at the local arthouse cinema, out on the paths of the Moors and Wolds, or, come winter, skiing.
• Holiday operations

  The Holiday Operations Team arranges all the crucial elements (hotel reservations, taxis, luggage transfers and more) that ensure holidays run smoothly for our customers. Besides being able to speak a European language, it’s a job that requires good organisational skills and quick thinking, so working as a teacher or translator, as a supervisor in Marco Pierre White’s restaurant, and in travel and estate agencies, as some team members have done prior to joining Inntravel, was more relevant than you might think. For these guys, weekends feature plenty of walking; visits to museums, art galleries and the cinema; playing tennis; and hosting dinner parties.
• Marketing

  Marketing covers everything from brochure production to the upkeep of the website, advertising to competitions, and social media to sponsorship of events. Handling all this are, purely by chance, not one, but two, qualified translators; a philosophy graduate and former pub landlady; a one-time chalet girl; a sociology graduate who now captains the local tennis club; and someone who has been destined to work in a ‘colouring-in department’ ever since winning a Blue Peter badge for a card she designed. When they’re not thinking about pixels, PPC or Pinterest, this eclectic bunch can be found walking the North York Moors armed with The Good Pub Guide, gardening, making chutneys, listening to music, going to festivals, watching cricket, visiting castles, relaxing with a spot of yoga, or getting muddy on Yorkshire’s mountain-bike trails (the steeper, the better, apparently!).
• Sales

  As is the case in other teams, there’s no typical Sales Team member. Previous jobs include managing holiday-cottage bookings, leading geography field trips and outdoor activities for schools, and maintaining the garden of a stately home. The team’s interests are equally diverse, ranging from golf to gardening, cake decorating to camping (preferably of the wild variety).